Terms of trade for Xtravagant

Xtravagant ApS
Lyngvej 5
DK-9000 Aalborg
TLF: +4593547272
VAT: DK44298627


Xtravagant receives online payments with Visa, Mastercard, Visa Electron, Maestro.

Payment will only be charged to your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated in your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)

Xtravagant uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outside parties.

Xtravagant’s own website also uses SSL protocol encryption.


The delivery time for your order is 1-4 business days.

Xtravagant ships products with the following: GLS Business, GLS Private, GLS Package Shop, PostNord Package Shop and DAO Package Shop

Shipping is calculated based on price.

You will be able to choose between having the package shipped to the parcel shop, delivery to private or delivery to business.

You will always receive a track and trace number so you can follow your package, from our warehouse and home to you.


14 days full right of return is given on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

Cancellation requests must be notified to us no later than 14 days after delivery and reach us within 14 days after we have been informed of your use of the cancellation right.

Request for use of the right of withdrawal must be sent to mail info@xtravagant.dk. The notice should clearly indicate your desire to use the right of withdrawal.

Goods must not be used and the packaging must not be broken if you wish to make use of the right of withdrawal.

UV Lamps, Bulbs and Ink Blaster are on-demand items and therefore cannot be undone.
– Other items which may not be in stock and which must be specially ordered for your home cannot be undone unless otherwise agreed.

Condition of return upon return

You are liable for the deterioration of the value of the goods due to handling other than what is necessary to determine the nature, characteristics and function of the goods. This means that you have to try the product in the same way as if you were in a physical store.

If the item is tried in addition to what is described above, it is considered used and of impaired value. This means that when you cancel your purchase, you will receive a small portion or none of the purchase amount. It is up to Xtravagant to assess the condition of the item.


There is a 2-year warranty on products in accordance with the Danish Purchase Act. The right of complaint applies to all errors in software, material and fabrication.

Complaint regarding errors and deficiencies must be communicated to Xtravagant in due time upon receipt of the goods. Here, max. two months as reasonable time, unless otherwise agreed.

The complaint is waived by improper or unusual operation of the product.

Xtravagant covers the return costs reasonably.

Upon return, contact the company:

Xtravagant ApS
Lyngvej 5
DK-9000 Aalborg
TLF: +4593547272

Complaints are not received if these are sent on demand.

Customer & Privacy Policy

We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer directory. You can delete your information at any time.

In order to enter into an agreement with Xtravagant, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal data for the purpose of delivering the goods to you.

The personal data is registered with Xtravagant and stored on completed orders for five years, after which the information is deleted.
Personal information on orders that have been canceled or failed will be deleted after 6 months.
Inactive user accounts are deleted after 12 months.

When collecting personal information through our website, we ensure that it always happens when you give your explicit consent, so that you are informed of exactly what information is collected and why.

The Director and employees of Xtravagant have access to the information recorded about you.

The Director at Xtravagant is: Samuel Pedersen

We do not store and transmit customer information encrypted.

As registered with Xtravagant, you always have the right to object to the registration. You also have the right to insight into what information is recorded about you. You have these rights under the Personal Data Act and in connection with this you are directed to info@xtravagant.dk.


At https://xtravagant.dk, cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time. See how to delete your cookies at webset.dk/ryd-cookies.

Sign Stats

We use a log statistic at https://xtravagant.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is left. etc.

The log statistics are used only for the purpose of optimizing Xtravagant’s website.


Complaints about products can be sent to:

The Competition and Consumer Authority
Carl Jacobsens Road 35
2500 Valby

For EU citizens outside the EU, complaints must be sent via the EU Commission’s online complaint platform.

In the event of a complaint, our email address must be stated: info@xtravagant.dk and the website on which you purchased the item.